Responsible for the effective and efficient administration of BG Insurance Agency in compliance with the NBFIRA Act.

CLIENT PROFITABILITY AND RISK MANAGEMENT

• Conform to the Bank’s risk policies and procedures e.g. sign off, levels of authority.
• Effective administrative management of insurance policy in compliance with the Bank’s credit policy and procedures and containment of credit risk
• Ensures that all operational processes and routine aspects (e.g. documentation and filing) are in place.

 RELATIONSHIP BUILDING

•     Develop sound relationships with insurance industry stakeholder.
•     Maintain strong working relationships with interrelated areas of the bank in order to facilitate co-operation and the smooth running of required processes. 

 SERVICE DELIVERY

•          Ensures that all insurance solutions are implemented and maintained in line with predetermined service level            agreements.
•          Ensures that insurance claims are processed and paid on time
•         Compiles and maintains insurance bordereaux and process premium payment in time
•          Collects commissions timeously 

  CUSTOMER SERVICE

•   Ensures that clients are handled in a professional manner and that they are provided with accurate information about BGIA’s products and services.
•   Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors’ products.
•    New business sales